Improvements in the new version

• Improve the performance and stability of the IPTV features.

Applicable models

• KDL-32EX40B / EX43B
• KDL-40EX40B / EX43B

Attention

• Follow the update instructions carefully. Failure to follow the instructions may interrupt the update process and cause the TV stops responding or to require repair.
• Turn off the TV and do not unplug the power cord from the outlet. The interruption of power during the installation of the firmware update may cause the TV stops responding or to require repair.

FAQ

• How do I find out what firmware version my TV has?
  1. Turn the TV on and press on the remote control HOMEbutton to the home menu (XMB (TM)) access the.
  2. Select “Product Support” and press “OK”.
  3. Select “System Information” and press “OK”.
  4. The version number is displayed on the bottom line
• Be deleted by the update my settings?
  • All user settings are retained.
• Can I install an older version of the firmware?
  • The installation of older firmware is not supported to ensure the optimum performance of the TV.
• The TV turns off during the update process.
  • During the update process will turn off the TV and again, this is normal. The activation can take longer than usual because the new firmware is installed.

1. Before downloading the file, you must accept the following terms. Read all information carefully before you download a file and install it. Failure to follow these instructions may lead to the TV stops responding or to require repair.
2. After you accept the terms, conditions, save the update file to your computer’s desktop. Make sure after you download that file 37,380,554 bytes long.
   To do this, right-click the file, select Properties and check to see if the tab contains the “General” the following sizes:

   
   If your computer is displayed on a different size, please delete the downloaded file, delete the cache of your browser and download the file again.

3. Open Windows Explorer, locate the downloaded file “sony_tvupdate_2010_0477_eub_.zip” and extract them.
4. Copy the while extracting to your local hard disk folder that you created sony_dtv0FA00A00A0A0_00030100 “to the root directory of your USB device.Important notes:
   • Make sure that available on the USB device has enough free space.
   • The update can not be carried out if the folder structure, the name of the folder or file name was changed in the folder.

Performing the firmware update:

The firmware update can take up to 5 minutes. Read through all instructions first before you start the update.

1. Turn on the TV.
2. Connect the USB device with the file “sony_dtv0FA00A00A0A0_00030100″ to the USB port on the side of the TV.
3. The television show various messages. Follow the instructions on the screen.
4. The “On / Off” light green for 30 seconds, then will display an “image / timer slowly in orange and the” standby “lights red. After a few minutes, turn off the TV and on again to complete the update.
5. After completing the firmware update, a message appears on the screen of the TV.The software update is now complete.

   or

   No newer version is found.

6. Remove the USB device from the USB port.
7. Check the firmware version of the TV:
   • Turn the TV on and press on the remote control HOMEbutton to the home menu (XMB (TM)) access the.
   • Select “Product Support” and press “OK”.
   • Select “System Information” and press “OK”.
   • Check the displayed in the column “Software Version” version number.
   • If the version number is displayed PKG4.077EUB-0108, your TV has been updated correctly.

The screen displays the message “The upgrade of the system has failed” or “software can not be updated with this USB device.”

Follow these steps:

1. Make sure that the USB device is working properly, and download the update again.
2. Turn off the TV with the power switch on the TV.
3. Turn on the machine’s power switch back on and run the installation process again.

The screen displays the message “No newer version of the TV software found”.

The TV is already using the latest firmware.